Using daoHOME, shipments are delivered directly to the doorstep of the recipient, 365 days a year, including the days where others are out of business. We’re on the go throughout the night, so the shipments are at the address – by the door, or in the mailbox – in the morning before 7 AM.
- Max weight: 3 kg
- Max length: 40 cm
- Max circumference + length: 120 cm
How is this calculated?
The circumference of the parcel is calculated by measuring the height and the width and multiplying the result by 2.
The longest side of the parcel is to be measured as well (still fitting the max length of 40 cm).
These two results are added together, and if the total is less than 120 cm – The parcel is good to go!
Delivery to the mailbox
We’ll always prioritize delivering the parcel in the mailbox. Should it be too big to fit, we’ll deliver it in a plastic-bag by the door. If it’s not possible for us to deliver the parcel to the door, or should this be deemed an unsafe location, we’ll forward it to the nearest daoSHOP.
Along with all parcels sent through dao, you’ll receive a track & trace-number. Also, you’ll receive a notification via. SMS and e-mail when a parcel has been delivered to you. Due to our hours of delivery, we won’t send an SMS before 7 AM; the email will be sent within 15 minutes of the delivery.
To secure that the contents of the parcel is intact when it arrives to the destination, you’ll have to package it properly. You can read more about packaging in our terms and conditions.