Terms and conditions - Private

Version 2.10

1. Application

1.1 These terms and conditions apply to all activities performed by Dansk Avisomdeling A/S (dao) in connection with the sending of parcels using a dao parcel label either purchased directly from dao or from an authorized 3rd party dealer. The terms and conditions apply to our customer, regardless of whether the activities are carried out by dao or one of our distribution partners.

dao is registered with the following CVR-no. 26063892 and EAN/GLN: 5790001965686

1.2 Unless otherwise appears in the terms and conditions, or differently agreed in writing between dao and the customer, the rules in the CMR law (Convention on the Contract for the International Carriage of Goods by Road) will apply.

1.3 The terms and conditions apply to parcels that are handed in for shipment on 01.01.2020 and later.

As dao delivers throughout Denmark on the mainland + islands, these are covered by the terms and conditions.

2. Scope of the transport service

2.1 Maximum sizes that dao distributes:


daoHOME parcels

Max. 3 kg.

Max. 40 cm. in length.

Max. circumference + length 120 cm.

 

daoSHOP parcels

Max. 10 kg.

Max. 60 cm. in length.

Max. circumference + length 200 cm.

 

2.2 If a parcel exceeds the maximum weight or size, dao will sort it out and return the parcel to the sender at his expense. If a parcel above the maximum weight or size is forwarded in the dao system, the parcel can be invoiced as general cargo.

2.3 The responsibility for the parcel is handed over to dao when the parcel has been delivered in a dao parcel shop. In that matter it is important that the parcel has correct packaging (information on that: see section 3).

2.4 dao or a dao parcel shop may refuse to receive or distribute a parcel that is not properly packaged or is not suitable for parcel distribution.

2.5 dao can deliver parcels, either by delivering the parcel in the mailbox, at the recipient's front door or in a dao parcel shop. dao considers the parcel to have been delivered correctly when the parcel has been delivered in the mailbox, at the recipient's front door or when the parcel has been delivered in a dao parcel shop.

2.6 dao reserves the right to deliver to a dao parcel shop other than one chosen by the customer. If dao delivers the parcel in a dao parcel shop, the recipient will receive information about this. After 10 days, dao will return the parcel to the sender.

3. Distribution

3.1 The customer is responsible for adequate and proper packaging as well as labeling with a dao parcel label, or dao delivery code purchased through dao or one of dao's partners. The customer accepts that several parcels that are attached to each other and have only one label will not be replaced if they come apart. dao or a dao parcel shop is not obliged to carry out a thorough inspection of the packaging and does not replace damaged parcels if it is judged that the packaging was not adequate and sound.

3.2 Parcels must be packaged so that they can be processed in an automatic sorting machine, where it is not possible to consider arrow marks, glass marks, caution marks and the like. Parcels must be packed properly so that they can be transported via a conveyor belt with a drop of 1 meter.

3.3 Porcelain, glass, technical equipment, including flat screens, computer, IT, laser equipment and other fragile goods, must be packed in heavy outer packaging (cardboard boxes or other transportable packaging). The inner packaging must consist of tight-fitting, shock-absorbing material (for technical equipment it must be molded). The packaging must match the contents. All cavities must be filled with a suitable material to protect the contents. The customer must ensure that no displacement, pressure or shock can occur, neither between the objects nor between the contents and the outer packaging of the parcel.

3.4 Damage caused by vibrations on internal components that are not optimally fixed during transport is not covered by dao.

3.5 Glass-packed goods and goods with liquid contents must be sent in an outer packaging suitable for distribution with dao. An inner packaging must be used which protects the goods against external influences and which absorbs and prevents any leakage from the goods. The sender must ensure that no displacement, pressure or shock can occur, neither between the objects nor between the contents and the outer packaging of the parcel.

3.6 The customer is responsible for parcels with paper, pictures, posters and the like being securely wrapped in shock-absorbing material, including e.g. paper tubes.

3.7 In the event of damage to parcels that risk damaging persons, equipment or other parcels, dao reserves the right to destroy the contents.

3.8 dao does not distribute:

3.8.1 Dangerous goods.

3.8.2 Live or dead animals.

3.8.3 Weapons and weapon parts as well as active/inactive ammunition or explosive elements as well as weapon imitations, softguns etc.

3.8.4 Perishable goods, including food, frozen goods, plants, etc.

3.8.5 Items that have been filled with liquids or that still contain liquids (eg gearboxes and other car parts).

3.8.6 Goods which are contrary to the law of importing, exporting or distributing in countries of dispatch, recipient or transit (eg copy products, snus, medicines, illegal drugs, etc.)

3.8.7 Unpackaged goods or goods which are not suitable for parcel distribution.

3.8.8 Taxable goods such as cigarettes, tobacco and alcohol.

3.8.9 Content that is in violation of applicable sanctions laws. Sanctions laws include all laws, regulations and statutes that impose sanctions on countries, individuals or entities (including trade restrictions and economic sanctions), including without limitation the sanctions imposed by the UN, the EU and EU Member States.

3.8.10 Cash

3.9 dao may reject or discontinue distribution on suspicion of the above. If violations are found, the consignment will be returned to the sender for a fee or handed over to the relevant authority.

3.10 The customer is obliged to compensate any direct or indirect loss incurred by dao, dao's subcontractors or other customers as a result of conditions mentioned in section 3.8 as well as any direct or indirect loss as a result of insufficient packaging, cf. 3.2-3.6.

3.11 dao or a dao Parcel shop is not obliged to check whether the parcel contains goods listed in pkt. 3 or to check whether the packaging is enough.

3.12 dao draws particular attention to the fact that all carriers, including the carriage of items of special value, such as money, checks, securities to bearer, valuable documents, including passports, tenders, listed securities, shares and other securities, precious metals, including gold and silver, jewelery, precious stones, electronics and Hi-fi equipment, art, glass, porcelain, antiques, memory cards, USB keys or any other item of electronic data memory or image storage, diskettes, tapes and films are subject to a limited liability. In addition, the transport takes place at the Customer's / Sender's risk.

4. Payment

4.1 Delivery of parcels via a dao Parcel shop can only be done using a prepaid dao parcel label or a dao labelless code purchased either through dao or an authorized third-party retailer.

4.2 dao does not refund the amount already paid upon return of parcels.

4.3 When purchasing parcel labels, consent is given for immediate delivery. Thus, the right of withdrawal under the Consumer Contracts Act lapses.

5. Complaint

5.1 Notification of damage/defect must be made in writing to dao via dao's website.

5.2 The following deadlines for complaints apply:

5.2.1 In the event of damage to or lack of content, the customer or recipient must complain to dao within 5 days after delivery, otherwise all claims will be forfeited.

5.2.2 In the event of missing or delayed delivery, the customer or recipient must complain to dao within 6 months from the date of dispatch. dao may search for a package for up to 10 business days from the day of the search.

5.3 dao must have photos of damaged packages. If no photos are available, dao may require the recipient to have the damaged package ready for collection at the delivery address in original packaging. If this is not possible, the customer loses and / or receives the right to compensation.

5.4 If the damaged package is moved from the delivery address / recipient's address before it has been possible for dao to inspect the package, the right to compensation lapses.

6. Unplaceable goods

6.1 dao sells or disposes of immovable property (where it has not been possible to determine the correct owner) after 90 days.

7. Expiration  

7.1 In the event of damage to or lack of packages, a lawsuit must be filed against dao within 1 year from the delivery date.

7.2 In other cases (loss, delay, etc.), a lawsuit must be filed against the dao within 1 year from the day on which the loss could be established at the earliest.

8. Responsibility

8.1 dao is responsible for the parcel from receipt in a dao parcel shop (after the first scan), and until the parcel is delivered, cf. 2.5 to pkt. 2.6, or until dao justifiably discontinues distribution.

8.2 dao’s liability is limited to the following:

8.2.1 dao replaces loss or damage to the contents of the parcel with replacement of the parcels documented cost price upon loss, however, up to DKK 1,000 per. parcel.

8.2.1.1 Valuation is as follows:

8.2.1.1.1 Used goods are valued at the current turnover value or the documented cost price, where the lowest value applies. New items are valued at the documented net cost price (- profit) + shipping excl. VAT.

8.2.2 dao cannot be held responsible for delay due to circumstances mentioned in section 3. If loss in connection with loss, damage or delay is due to actions or omissions on the part of the customer or recipient, dao is under no circumstances liable for damages.

8.2.3 In the event of delays of more than 10 days from the expected delivery date, dao will replace the shipping price for the delayed parcel.

8.2.3.1 If a lost parcel is obtained within 15 working days of acceptance of compensation, dao will invoice the compensated amount to the customer. Items obtained after acceptance of compensation are always returned to the customer.

8.2.4 dao does not compensate for damage to temperature-sensitive goods that are damaged, perish or deteriorate as a result of temperature fluctuations.

8.2.5 dao does not replace outer packaging.

8.2.6 dao does not replace cash, gift cards, tickets, tickets, scratch cards and similar securities.

8.3 dao does not compensate for indirect losses, operating losses, lost profits or other losses. dao is not liable for losses due to circumstances that can be characterized as force majeure, work stoppage, strike, war, terrorist acts, natural disasters, cyber-attacks, etc.

9. Personal data

9.1 It is the customer's responsibility to ensure that the personal data requested by dao is correct and legally usable by dao. See also what dao does with personal data here.

10. Venue

10.1 All disputes about these terms and conditions must be settled in accordance with Danish law.

10.2 The court in Kolding shall, as the first instance, be the venue for all disputes between dao and the customer in accordance with these business conditions, unless otherwise follows from mandatory rules.

Terms & Conditions Business

Version 2.10

1. Application

1.1 These terms and conditions apply to all activities performed by Dansk Avisomdeling A/S (dao). The terms and conditions apply to our customer, regardless of whether the activities are carried out by dao or one of our distribution partners.

dao is registered whit the following CVR-nr. 26063892 and EAN/GLN: 5790001965686

2. Scope of the transport service

2.1 If a parcel exceeds the maximum weight/size, dao can sort it out and return the parcel to the sender at his expense. If a parcel above the maximum weight/size is forwarded in the dao system, the parcel can be invoiced as general cargo.

2.2 dao organizes and carries out the collection, sorting and distribution of parcels, unless otherwise agreed.

2.3 dao collects the parcel from the customer, and the responsibility for the parcel passes to dao when the parcel is scanned as received or received at dao's distribution facility, unless otherwise agreed.

2.4 dao considers the parcel to have been delivered correctly when the parcel has been delivered in the mailbox, at the recipient's front door or when the parcel has been delivered from a dao parcel shop.

2.5 If dao submits the parcel in a dao parcel shop, the recipient will receive information about this. If the parcel is not picked up after 10 days, dao returns the parcel to the sender.

2.6 Returning, re-delivering and redirecting the parcel may incur an additional cost.

2.7 dao reserves the right to deliver to another dao parcel shop than by the customer selected.

2.8 dao may reject or return a parcel that is not properly packaged or not suitable for parcel distribution.

3. Distribution

3.1 Minimum and maximum size and weight of parcels distributed by dao:


daoHOME parcels

Max. 3 kg.

Max. 40 cm. in length.

Max. circumference + length 120 cm.

daoSHOP parcels

Max. 10 kg.

Max. 60 cm. in length.

Max. circumference + length 200 cm.

3.2 The customer is responsible for adequate and proper packaging as well as labeling with a dao parcel label, or dao delivery code purchased through dao or one of dao's partners. The customer accepts that several parcels that are attached to each other and have only one label will not be replaced if they come apart. dao or a dao parcel shop is not obliged to carry out a thorough inspection of the packaging and does not replace damaged parcels if it is judged that the packaging was not adequate and sound.

3.3 Parcels must be packaged so that they can be processed in an automatic sorting machine, where it is not possible to consider arrow marks, glass marks, caution marks and the like. Parcels must be packed properly so that they can be transported via a conveyor belt with a drop of 1 meter.

3.4 Porcelain, glass, technical equipment, including flat screens, computer, IT, laser equipment and other fragile goods, must be packed in heavy outer packaging (cardboard boxes or other transportable packaging). The inner packaging must consist of tight-fitting, shock-absorbing material (for technical equipment it must be molded).

3.5 The customer is responsible for parcels with paper, pictures, posters and the like being securely wrapped in shock-absorbing material.

3.6 dao does not distribute:

3.6.1 Live or dead animals.

3.6.2 Weapons and weapon parts as well as active/inactive ammunition or explosive elements as well as weapon imitations, softguns etc.

3.6.3 Perishable goods, including food, frozen goods, plants, etc.

3.6.4 Items that have been filled with liquids or that still contain liquids (e.g. gearboxes and other car parts).

3.6.5 Goods which are contrary to the law of importing, exporting or distributing in countries of dispatch, recipient or transit (e.g. copy products, snus, medicines, illegal drugs, etc.)

3.6.6 Unpackaged goods or goods which are not suitable for parcel distribution.

3.6.7 Taxable goods such as cigarettes, tobacco and alcohol.

3.6.8 Content that is in violation of applicable sanctions laws. Sanctions laws include all laws, regulations and statutes that impose sanctions on countries, individuals or entities (including trade restrictions and economic sanctions), including without limitation the sanctions imposed by the UN, the EU and EU Member States.

3.6.9 Cash

3.7 dao may, without notice, reject or discontinue distribution on suspicion of infringement of the foregoing.

3.8 The customer is obliged to compensate any direct or indirect loss incurred by dao, dao's distribution partners or other customers due to conditions mentioned in the points above.

3.9 dao is not obliged to examine whether parcels contain goods listed in section 3 or to check whether the packaging is enough.

3.10 dao draws particular attention to the fact that all carriers, including the carriage of items of special value, such as money, checks, securities to bearer, valuable documents, including passports, tenders, listed securities, shares and other securities, precious metals, including gold and silver, jewelry, precious stones, electronics and Hi-fi equipment, art, glass, porcelain, antiques, memory cards, USB keys or any other item of electronic data memory or image storage, diskettes, tapes and films are subject to a limited liability. In addition, the transport takes place at the Customer's/Sender's risk.

4. Payment

4.1 Shipping takes place according to the current price and fee list, unless dao and the customer have entered into a cooperation agreement. The price list can be requested from dao at any time.

4.2 Unless otherwise agreed, payment must be made 14 days from the invoice date.

4.3 The customer may not make deduction in dao invoices.


5. Right of retention

5.1 dao has withheld and pledged in goods for all unpaid costs that the customer or recipient has not paid to dao.

5.2 If these costs are not paid, dao can safely sell goods so that the unpaid costs are covered. dao shall, as far as possible and in good time, inform the customer of these planned actions.


6. Complaint

6.1 Notification of damage/defect must be made in writing to dao.

6.2 The following deadlines for complaints apply:

6.2.1 In the event of damage to or lack of content, the customer must complain to dao within 5 days after delivery, otherwise all claims will be forfeited.

6.2.2 In case of missing or delayed delivery, the customer or recipient must complain to dao. dao may search for a package for up to 10 business days from the day of the search.

6.3 dao must have photos of damaged packages, or dao may require the recipient to have the damaged package ready for collection at the delivery address in original packaging. If this is not possible, the customer loses and / or receives the right to compensation.

6.4 If a damaged parcel is moved from the delivery address/recipient's address before it has been possible for the parcel to be inspected (cf. section 6.3), the right to compensation lapses.

7. Unplaceable goods

7.1 dao sells or disposes of Undeliverable goods (where it has not been possible to determine the correct owner) after 90 days.


8. Expiration

8.1 In the event of damage to or lack of packages, a lawsuit must be filed against dao within 1 year from the delivery date, which is calculated in accordance with section 2.3.

8.2 In other cases (loss, delay, etc.), a lawsuit must be filed against the dao within 1 year from the day on which the loss could be established at the earliest.

 

9. Limitation of liability

9.1 dao is responsible for the parcel from dao’s receipt of the parcel (against receipt or scanning) until the parcel is delivered, cf. 2.3, or until dao justifiably interrupts the shipment.

9.2 dao's liability is limited to the following:

9.2.1 dao replaces loss or damage to the contents of the parcel with replacement of the documented value at the time of loss, however up to DKK 1,000 per. parcel.

9.2.1.1 Valuation is as follows:

9.2.1.1.1 New items are valued at the documented cost price excl. VAT.

9.2.1.1.2 Used goods are valued at the current turnover value or the documented cost price, where the lowest value applies.

9.2.2 For shipments that it not included in dao's parcel definition, dao is not liable for damages.

9.2.3 dao cannot be held responsible for delays due to the customer's conditions, including defective packaging, etc. If loss in connection with loss, damage or delay is due to actions or omissions on the part of the customer or recipient, dao is under no circumstances liable for damages.

9.2.4 In the event of delays of more than 10 days from the expected delivery date, dao will replace the shipping price for the delayed parcel.

9.2.4.1 If a lost parcel is obtained within 15 working days of acceptance of compensation, dao will invoice the compensated amount to the customer. Items obtained after acceptance of compensation are always returned to the customer.

9.2.5 dao does not compensate for damage to temperature-sensitive goods that are damaged, perish or deteriorate as a result of temperature fluctuations.

9.2.6 dao does not replace outer packaging.

9.2.7 dao does not replace cash, gift cards, tickets, tickets, scratch cards and similar securities

9.3 dao does not compensate for indirect losses, operating losses, lost profits or other losses. dao is not liable for losses due to circumstances that can be characterized as force majeure, work stoppage, strike, war, terrorist acts, natural disasters, cyber-attacks, etc.

9.4 Payment of compensation for full/partial loss may be conditional on the recipient signing a declaration in good faith that they have not received the parcel in question.

10. Personal data

10.1 It is the customer's responsibility to ensure that the personal data requested by dao is correct and legally usable by dao. See also what dao does with personal data here.

11. Other

11.1 All disputes about the cooperation agreement and about these business conditions must be settled in accordance with Danish law.

11.2 In the event of legally notified conflict, war-like conditions, extreme weather conditions or other conditions that could be described as force majeure, both parties are temporarily exempt from meeting the terms and conditions.

11.3 The court in Kolding shall, as the first instance, be the venue for all disputes about these terms of business, unless otherwise agreed with the customer in a cooperation agreement or the like.

Appendix daoFOOD

1. Field of application and definitions

1.1 As an appendix for information specified in the submitted contract, as well as the terms and conditions regarding parcel distribution for DAO365 A/S, the following appendix (hereafter “The Appendix”) applies regarding transportation of food. In the event of discrepancy between the statements in The Appendix, and the statements in the terms and conditions for Parcel distribution of DAO365 A/S, the statements of The Appendix take precedence.

1.2 The specified definitions stated in the terms and conditions for Parcel distribution of DAO365 A/S apply equally in The Appendix unless the particular concept has been defined otherwise in The Appendix.

1.3 Parcels containing food are delivered to Recipients in Denmark (excluding The Faroe Islands and Greenland), with the exception of Recipients located at islands without a bridgeconnection to the mainland.

2. Service requirements

2.1 The service requirements regarding Parcel distribution of Parcels containing food is delivery to the specified distribution address of the Recipient.

3. Parcel requirements

3.1 Contents and expiration

3.1.1 A Parcel may contain food, including perishable goods, if agreed upon with DAO365 A/S in advance, provided that aforementioned goods are correctly packaged, including but not limited to passively cooled according to current applicable rules for transport and temporary storage of said goods, where active cooling does not occur. 

3.1.2 The Customer must inform of the respective goods’ expiration date/best before-date in the Transport appendix. The expiration date of all perishable goods in a Parcel must exceed the planned point in time of distribution by 10 (ten) hours.

3.1.3 DAO365 A/S may reject the distribution and transportation of the goods on suspicion that aforementioned requirements have not been met. DAO365 A/S may, depending on the severity of the conditions, unload, dismantle, destroy, and/or dispose of such a Parcel, without being held liable economically. Unloading, dismantling, destruction and disposal of a parcel may happen at the expense and risk of the Customer.

3.2 Packaging and marking

3.2.1 It is Sender’s responsibility, that perishable goods are packaged, including but not limited to passively cooled, in a way that ensures compliance with applicable and current legislation, including applicable requirements of temperatures regarding food, during and under the transportation and distribution of the Parcel, until delivered at the address of the Recipient, without active cooling occurring in the buildings and vehicles of DAO365 A/S. The customer is responsible for ensuring potentially needed documentation hereof.

3.2.2 The parcel must be closed at all sides and surfaces, and packaging tape or strips must enclose the Parcel containing food. The packaging must also ensure, that the contents of the Parcel, intact or broken, cannot damage other Parcels, third-party, third-party’s property and movables, nor inflict damage to the personnel, transport-equipment, property or movables of DAO365 A/S.

3.2.3 Inside the Parcel, all goods must be properly packaged and placed, to ensure that no product is at risk of being damaged. Fragile goods, like berries, eggs etc., must be specially packaged inside the Parcel. Anything made from glass, including bottles/flasks, must be fixed inside the Parcel, or have cardboard/protective net or the like between them, respectively, as well as between the other contents of the Parcel.

3.2.4 Parcels containing foods must be stackable and must be able to take bumps and shakes in general.

3.2.5 Pallets with food must be marked with a food-label, which may be acquired from DAO365 A/S.

3.2.6 DAO365 A/S is not obligated to control the packaging, including potential passive cooling of the goods in the Parcel. If DAO365 A/S concludes, during transportation or distribution, that a Parcel containing food has not been cooled properly and/or that the food has not been packaged properly, DAO365 A/S is eligible to discontinue the transportation. DAO365 A/S may, depending on the severity of the conditions, unload, dismantle, destroy, and/or dispose of such a Parcel, without being held liable, economically. Unloading, dismantling, destruction and disposal of a parcel may happen at the expense and risk of the Customer.

4. Delivering Parcels containing food

4.1 Unless otherwise agreed upon, in writing, the Parcel must be delivered as close to the main entrance of the delivery address, as the accessibility allows. The Customer must ensure, that the Recipient has accepted, that the parcel may be delivered at the address of the Recipient.

4.2 The Customer must indicate, in the Transport Appendix, whether a key is needed in order to deliver the Parcel in the Recipient’s mailbox/letter slit/alternatively in a bag by the Recipient’s door, or if there is clear and unhindered accessibility, during late night hours, to the Recipient’s door. In the event that a key is needed, the Customer must ensure that DAO365 A/S receives such a key. The Customer must ensure, furthermore, that the Recipient has accepted that the key is handed over to DAO365 A/S.

4.3 In the event that it is not possible to deliver the Parcel to the Recipient, including delivery by the door, for example due to loose dogs, lack of snowclearing, or due to a locked apartmentbuilding, to which the Customer has not ensured a key for DAO365 A/S, the Parcel will be classified as undeliverable. DAO365 A/S may attempt to contact the Sender, in order to agree upon how the Parcel may be delivered. However, DAO365 A/S is not obligated to do so.

5. Undeliverable Parcels

5.1 Undeliverable Parcels containing perishable goods may be destroyed at the expense of the Customer.

5.2 Undeliverable Parcels containing food, that is not considered perishable or sensitive to temperature, will be returned to the Customer at their expense.

6. Sender’s and Customer’s liability

6.1 Sender and/or the Customer is obligated to compensate any loss, direct or indirect, inflicted to DAO365 A/S, their subcontractors, other Customers, Senders, Recipients or third parties, caused by the contents of the Parcel, packaging and/or potential passive cooling that have not been in compliance with the requirements for content, packaging and potential cooling, listed in these Terms and conditions, and well as current legislation. This also applies for fines, that DAO365 A/S and/or their subcontractors may receive, for example by authorities of food-distribution, issued as a result of conditions that the Customer is responsible for, for example if the used packaging and/or potential passive cooling has not been deemed suitable or sufficient to ensure compliance with current legislation regarding temperature for perishable goods under transportation, while in the custody of DAO365 A/S.

7. Compensation

7.1 Compensation in the event of loss or damage

7.1.1 DAO365 A/S is liable for loss, including fully or partially loss of the contents of the Parcel, or damage to the Parcel, if the loss or damage is due to actions or gross negligence that may be attributed to DAO365 A/S.

7.1.2 DAO365 A/S is not liable and will not compensate, if Sender has not met the requirements listed in this Appendix and/or current legislation regarding packaging, including potentially passive cooling. DAO365 A/S cannot be held economically liable if Sender or Recipient have made mistakes or negligence of relevance to the loss or damage.

7.1.3 Compensation is granted solely for the item’s value at the time of damage or loss, or for the reduction of value in the event of damage. Compensation will not be granted due to Customer’s, Sender’s, Recipient’s or third parties’ loss of profit, deprivation, consequential loss, capital loss, or for other indirect consequences of the damage. Compensation in the event of loss, including fully or partially loss of the contents of the Parcel, or damage, may constitute a maximum of 1000.- DKK pr. parcel.

7.1.4 Parcels which are distributed via FOOD-network, which are classified as being perishable, can be compensated up to/with a maximum of 500.- DKK pr. Parcel, unless otherwise agreed.
Other shipments distributed via FOOD-network, which are not classified as perishable, can be compensated up to/with a maximum of 1000,- DKK pr. Parcel, unless otherwise agreed.